:root{--brand: #1B4FD8;--brand-hover: #1641B5;--brand-soft: #EFF6FF;--brand-muted: #DBEAFE;--bg: #F8FAFC;--surface: #FFFFFF;--surface-2: #F1F5F9;--ink: #0F172A;--ink-2: #1E293B;--muted: #64748B;--muted-2: #94A3B8;--subtle: #CBD5E1;--border: #E2E8F0;--border-2: #CBD5E1;--border-focus: #93C5FD;--ok: #059669;--ok-soft: #ECFDF5;--warn: #D97706;--warn-soft: #FFFBEB;--hot: #EA580C;--hot-soft: #FFF7ED;--danger: #DC2626;--danger-soft: #FEF2F2;--info: #0284C7;--info-soft: #F0F9FF;--shadow-xs: 0 1px 2px rgba(15,23,42,.06);--shadow-sm: 0 1px 3px rgba(15,23,42,.08), 0 1px 2px rgba(15,23,42,.04);--shadow: 0 4px 12px rgba(15,23,42,.07), 0 1px 4px rgba(15,23,42,.04);--shadow-lg: 0 10px 30px rgba(15,23,42,.1), 0 2px 8px rgba(15,23,42,.05);--r-xs: 4px;--r-sm: 6px;--r: 10px;--r-md: 12px;--r-lg: 16px;--r-xl: 20px;--r-2xl: 24px;--r-full: 9999px;--sidebar-w: 256px;--sidebar-cw: 60px;--topbar-h: 56px;--sb-bg: #0F172A;--sb-fg: #94A3B8;--sb-fg-on: #F1F5F9;--sb-hover: rgba(148,163,184,.08);--sb-active: 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5px;border-radius:var(--r-full);background:var(--surface-2);color:var(--muted);font-size:11px;font-weight:600;margin-right:5px}.tab-btn.active .tab-count{background:var(--brand-soft);color:var(--brand)}.pill-tabs{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:16px}.pill-tab{padding:6px 14px;border-radius:var(--r-full);border:1px solid var(--border);background:var(--surface);color:var(--muted);font-size:13px;font-weight:500;cursor:pointer;transition:all var(--dur);white-space:nowrap}.pill-tab:hover{border-color:var(--brand-muted);color:var(--brand)}.pill-tab.active{background:var(--ink);color:#fff;border-color:var(--ink)}.pill-count{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 4px;border-radius:var(--r-full);font-size:11px;font-weight:600;background:var(--border);color:var(--muted);margin-right:5px}.pill-tab.active .pill-count{background:#fff3;color:#ffffffe6}.backdrop{position:fixed;inset:0;background:#0f172a61;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);z-index:40}.drawer{position:fixed;top:0;right:0;width:min(480px,100vw);height:100%;background:var(--surface);z-index:41;display:flex;flex-direction:column;box-shadow:var(--shadow-lg);animation:drawerIn .22s var(--ease)}@keyframes drawerIn{0%{transform:translate(40px);opacity:0}to{transform:translate(0);opacity:1}}.drawer-header{padding:18px 20px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;gap:12px}.drawer-title{font-size:16px;font-weight:600;color:var(--ink)}.drawer-sub{font-size:13px;color:var(--muted)}.drawer-body{flex:1;overflow-y:auto;padding:20px}.drawer-footer{padding:14px 20px;border-top:1px solid var(--border);display:flex;gap:10px}.emp-option{display:flex;align-items:center;justify-content:space-between;padding:11px 12px;border-radius:var(--r);border:2px solid var(--border);cursor:pointer;transition:all var(--dur);margin-bottom:8px}.emp-option:hover{border-color:var(--brand-muted);background:var(--brand-soft)}.emp-option.selected{border-color:var(--brand);background:var(--brand-soft)}.emp-name{font-size:14px;font-weight:500;color:var(--ink)}.emp-stats{font-size:12px;color:var(--muted);margin-top:2px}.emp-count{font-size:13px;font-weight:600;color:var(--muted)}.modal-wrap{position:fixed;inset:0;display:flex;align-items:center;justify-content:center;z-index:50}.modal-backdrop-el{position:absolute;inset:0;background:#0f172a61;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}.modal{background:var(--surface);border-radius:var(--r-xl);box-shadow:var(--shadow-lg);width:min(520px,92vw);max-height:80vh;display:flex;flex-direction:column;position:relative;z-index:1;animation:modalIn .2s var(--ease)}@keyframes modalIn{0%{transform:scale(.95);opacity:0}to{transform:scale(1);opacity:1}}.modal-header{padding:18px 20px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between}.modal-title{font-size:16px;font-weight:600;color:var(--ink)}.modal-body{flex:1;overflow-y:auto;padding:20px}.modal-footer{padding:14px 20px;border-top:1px solid var(--border);display:flex;gap:10px}.confirm-icon{width:44px;height:44px;border-radius:50%;display:flex;align-items:center;justify-content:center;margin-bottom:14px;font-size:22px}.confirm-icon.warn{background:var(--warn-soft)}.confirm-icon.danger{background:var(--danger-soft)}.confirm-title{font-size:16px;font-weight:600;color:var(--ink);margin-bottom:8px}.confirm-body{font-size:14px;color:var(--muted);margin-bottom:20px}.toast-container{position:fixed;bottom:20px;left:20px;z-index:100;display:flex;flex-direction:column;gap:10px;pointer-events:none}.toast{display:flex;align-items:center;gap:10px;padding:12px 16px;border-radius:var(--r-md);box-shadow:var(--shadow-lg);font-size:14px;font-weight:500;animation:toastIn .2s var(--ease);min-width:240px;max-width:360px;pointer-events:auto}@keyframes toastIn{0%{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}.toast-success{background:#064e3b;color:#a7f3d0}.toast-error{background:#7f1d1d;color:#fca5a5}.toast-info{background:#0c4a6e;color:#bae6fd}.toast-default{background:#0f172a;color:#f1f5f9}.toast-close{margin-right:auto;background:none;border:none;cursor:pointer;opacity:.6;color:inherit;padding:0 2px}.toast-close:hover{opacity:1}.bulk-bar{position:fixed;bottom:24px;left:50%;transform:translate(-50%);background:var(--ink);color:#f1f5f9;border-radius:var(--r-xl);padding:12px 18px;display:flex;align-items:center;gap:14px;box-shadow:var(--shadow-lg);z-index:20;flex-wrap:wrap;animation:toastIn .2s var(--ease)}.bulk-count{font-weight:600;font-size:14px;white-space:nowrap}.bulk-divider{width:1px;height:20px;background:#ffffff26}.bulk-btn{padding:6px 12px;border-radius:var(--r-sm);border:1px solid rgba(255,255,255,.15);background:none;color:#e2e8f0;font-size:13px;font-weight:500;cursor:pointer;transition:background var(--dur)}.bulk-btn:hover{background:#ffffff1a}.bulk-btn.primary{background:var(--brand);border-color:var(--brand);color:#fff}.bulk-btn.primary:hover{background:var(--brand-hover)}.empty{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:60px 24px;text-align:center}.empty-emoji{font-size:40px;margin-bottom:14px}.empty-title{font-size:16px;font-weight:600;color:var(--ink-2);margin-bottom:6px}.empty-desc{font-size:14px;color:var(--muted);max-width:340px;margin-bottom:18px;line-height:1.7}@keyframes shimmer{0%{background-position:-200% 0}to{background-position:200% 0}}.skel{background:linear-gradient(90deg,var(--border) 0%,var(--surface-2) 50%,var(--border) 100%);background-size:200% 100%;animation:shimmer 1.5s ease infinite;border-radius:var(--r)}.skel-card{height:170px;border-radius:var(--r-lg)}.skel-text{height:13px}.skel-title{height:17px}.timeline{position:relative;padding-right:22px}.timeline:before{content:"";position:absolute;right:11px;top:0;bottom:0;width:2px;background:var(--border)}.tl-item{display:flex;gap:14px;padding-bottom:18px;position:relative}.tl-dot{width:22px;height:22px;min-width:22px;border-radius:50%;background:var(--surface);border:2px solid var(--border);display:flex;align-items:center;justify-content:center;font-size:11px;position:relative;z-index:1;margin-top:2px}.tl-dot.call{border-color:var(--info);background:var(--info-soft);color:var(--info)}.tl-dot.note{border-color:var(--warn);background:var(--warn-soft);color:var(--warn)}.tl-dot.follow{border-color:var(--ok);background:var(--ok-soft);color:var(--ok)}.tl-dot.assign{border-color:var(--brand);background:var(--brand-soft);color:var(--brand)}.tl-dot.status{border-color:var(--muted-2);background:var(--surface-2)}.tl-dot.booked{border-color:#15803d;background:#f0fdf4;color:#15803d}.tl-dot.created{border-color:var(--subtle);background:var(--surface-2);color:var(--muted)}.tl-content{flex:1;padding-top:1px}.tl-time{font-size:11.5px;color:var(--muted-2);margin-bottom:2px}.tl-title{font-size:13.5px;font-weight:500;color:var(--ink)}.tl-body{font-size:13px;color:var(--muted);margin-top:2px;line-height:1.6}.tl-tag{display:inline-flex;padding:2px 8px;border-radius:var(--r-full);font-size:11px;font-weight:600;margin-left:6px}.profile-hd{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-xl);padding:20px;display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:20px}.profile-avatar{width:52px;height:52px;border-radius:50%;background:linear-gradient(135deg,var(--brand),#7C3AED);display:flex;align-items:center;justify-content:center;color:#fff;font-size:20px;font-weight:700;flex-shrink:0}.profile-info{flex:1}.profile-name{font-size:20px;font-weight:700;color:var(--ink)}.profile-sub{font-size:13px;color:var(--muted);margin-top:4px;display:flex;align-items:center;gap:10px;flex-wrap:wrap}.profile-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:flex-start;padding-top:4px}.ov-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.ov-section{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);padding:16px}.ov-section-title{font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);margin-bottom:12px}.ov-row{display:flex;align-items:flex-start;gap:8px;padding:5px 0;border-bottom:1px solid var(--border)}.ov-row:last-child{border-bottom:none}.ov-key{font-size:13px;color:var(--muted);min-width:110px;flex-shrink:0}.ov-val{font-size:13px;color:var(--ink);font-weight:500;flex:1}.wizard-steps{display:flex;align-items:center;gap:0;margin-bottom:24px;overflow-x:auto;padding-bottom:4px}.wz-step{display:flex;align-items:center;gap:8px;padding:8px 12px;border-radius:var(--r-full);font-size:13px;color:var(--muted);white-space:nowrap}.wz-step.active{background:var(--brand);color:#fff;font-weight:500}.wz-step.done{color:var(--ok)}.wz-num{width:22px;height:22px;border-radius:50%;background:var(--surface-2);display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700}.wz-step.active .wz-num{background:#ffffff40;color:#fff}.wz-step.done .wz-num{background:var(--ok);color:#fff}.wz-sep{width:20px;height:2px;background:var(--border);flex-shrink:0}.paste-area{width:100%;min-height:180px;padding:14px;border:2px dashed var(--border);border-radius:var(--r-lg);background:var(--bg);font-size:14px;resize:vertical;color:var(--ink);outline:none;transition:border-color var(--dur);font-family:monospace}.paste-area:focus{border-color:var(--brand)}.paste-area::placeholder{color:var(--muted-2);font-family:inherit}.preview-table-wrap{overflow:auto;max-height:280px;border:1px solid var(--border);border-radius:var(--r-md)}.preview-stats{display:grid;grid-template-columns:repeat(auto-fill,minmax(120px,1fr));gap:10px;margin-bottom:16px}.pstat{padding:12px;background:var(--surface);border:1px solid var(--border);border-radius:var(--r);text-align:center}.pstat-v{font-size:22px;font-weight:700;color:var(--ink)}.pstat-l{font-size:12px;color:var(--muted);margin-top:2px}.pstat.ok .pstat-v{color:var(--ok)}.pstat.warn .pstat-v{color:var(--warn)}.pstat.danger .pstat-v{color:var(--danger)}.calldesk{max-width:600px;margin:0 auto}.calldesk-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-xl);padding:28px;box-shadow:var(--shadow-sm)}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(145deg,#0f172a,#1e3a5f)}.login-card{width:min(400px,92vw);background:var(--surface);border-radius:var(--r-2xl);padding:36px;box-shadow:var(--shadow-lg)}.login-header{text-align:center;margin-bottom:28px}.login-mark{width:52px;height:52px;border-radius:14px;background:var(--brand);color:#fff;display:inline-flex;align-items:center;justify-content:center;font-size:22px;font-weight:800;margin-bottom:14px;letter-spacing:-1px}.login-name{font-size:22px;font-weight:700;color:var(--ink)}.login-sub{font-size:14px;color:var(--muted);margin-top:4px}.flex{display:flex}.flex-col{flex-direction:column}.items-center{align-items:center}.items-start{align-items:flex-start}.justify-between{justify-content:space-between}.justify-end{justify-content:flex-end}.gap-2{gap:8px}.gap-3{gap:12px}.gap-4{gap:16px}.flex-1{flex:1}.min-w-0{min-width:0}.w-full{width:100%}.mt-2{margin-top:8px}.mt-4{margin-top:16px}.mt-6{margin-top:24px}.mb-4{margin-bottom:16px}.mb-2{margin-bottom:8px}.text-sm{font-size:13px}.text-xs{font-size:12px}.text-muted{color:var(--muted)}.text-danger{color:var(--danger)}.text-ok{color:var(--ok)}.text-brand{color:var(--brand)}.text-warn{color:var(--warn)}.font-medium{font-weight:500}.font-semibold{font-weight:600}.font-bold{font-weight:700}.truncate{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.divider{height:1px;background:var(--border);margin:12px 0}.panel{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg)}.panel-p{padding:16px}.err-box{padding:10px 14px;background:var(--danger-soft);border-radius:var(--r);color:var(--danger);font-size:14px}.info-box{padding:10px 14px;background:var(--info-soft);border-radius:var(--r);color:var(--info);font-size:14px}.ok-box{padding:10px 14px;background:var(--ok-soft);border-radius:var(--r);color:var(--ok);font-size:14px}.dup-box{background:var(--warn-soft);border:1px solid #FDE68A;border-radius:var(--r-md);padding:14px;margin-bottom:14px}.dup-box-title{font-size:13px;font-weight:600;color:var(--warn);margin-bottom:8px}@media(max-width:1024px){.sidebar{width:var(--sidebar-cw);min-width:var(--sidebar-cw)}.sidebar .sb-logo-text,.sidebar .sb-label,.sidebar .sb-group-label,.sidebar .sb-user-info{display:none}.sidebar .sb-item{justify-content:center;padding:9px}.sidebar .sb-item.active:after{display:none}.sidebar .sb-user,.sidebar .sb-logo{justify-content:center}.ov-grid{grid-template-columns:1fr}}@media(max-width:768px){.page{padding:14px}.sidebar{display:none}.cards-grid{grid-template-columns:1fr}.stats-grid{grid-template-columns:repeat(2,1fr)}.field-row-2,.field-row-3{grid-template-columns:1fr}.search-input{width:160px}.ov-grid{grid-template-columns:1fr}.profile-hd{flex-direction:column}.drawer{width:100vw}}@media(min-width:1400px){.cards-grid{grid-template-columns:repeat(auto-fill,minmax(320px,1fr))}}